Configure before the cutover
We build users, extensions, auto-attendants, ring groups, business hours, voicemail, and call treatments before the final number move.
A planned, supported cutover
Our Business VoIP Installation Process
A smooth phone-system change is built before the port date. We configure, stage, test, and confirm the new call flow before moving your published business numbers.
Get a Free Phone Bill ReviewDesigned around the workday
Six steps from approval to a working phone system
Our process is designed to reduce surprises and keep responsibilities clear. Timing varies by system size, carrier requirements, number portability, equipment availability, and site readiness, but the sequence stays consistent.
Learn how business number porting works- Quoting and approval
- System setup and configuration
- Phone setup and provisioning
- Testing and customization
- Porting existing numbers
- Cancelling the old service after confirmation
Stage and test the real experience
Phones and applications are provisioned, then inbound, outbound, transfer, voicemail, and routing scenarios are tested in a controlled sequence.
Cancel only after the move is verified
The previous provider should remain active until porting is complete and the important numbers, call paths, and emergency settings have been confirmed.
Helpful details
Frequently asked questions
We will confirm the specifics for your location, numbers, network, and service order.
How long does a VoIP installation take?
The timeline depends on user count, equipment, network readiness, call-flow complexity, and the losing carrier's number-port schedule. We provide a project-specific timeline after discovery.
Will our office be without phones during porting?
A planned cutover uses preconfigured call treatments, temporary routing where appropriate, and testing to reduce disruption. No provider can promise that every third-party port will be risk-free.
When should we cancel the old provider?
Only after the port has completed and your important inbound and outbound calling has been verified. Cancelling early can jeopardize the numbers you want to keep.
Let's simplify your phone service
Ready for a phone system that fits your office?
Start with a free review of your current phone bill, lines, and call flow.